Invitation to Congress

Prof. Dr. Seval AKGÜN
Dear Colleagues, It is an issue that has been expressed on every occasion that productivity is an important function in the solution of health problems in the World Health circles. Nowadays, in order for the institutions to continue their improvement and development, it is necessary to determine the targets very well and to use all resources in a way to achieve these targets. Planning and building healthcare organizations worldwide is not enough. The feature that will make these organizations World-class healthcare facility is only possible by applying the efficiency principles in the management of the facilities and involving the patients and their relatives in their diagnostic and treatment processes and ensuring their participation in the provision of health services.Patient-Centered Care, by providing quality and appropriate services to the expectations of patients and relatives, even by designing the service according to the expectations of patients and their relatives ensure the highest level of satisfaction and make the instutions efficient.